Upcoming courses | Aberdeen & Grampian Chamber of Commerce

Customer service excellence

This course will help your teams deliver the best possible service to delight your customers, and turn them into advocates for your business.

Sep 09 09:30

Negotiating and influencing skills

This workshop aims to develop the capability to prepare for any negotiation and influence the outcome in a positive way.

Sep 10 09:30

Taking notes and minutes

Good minute takers are worth their weight in gold – and this course is designed to create them.

Sep 11 09:30

Communication and interpersonal skills

Every day, we are interacting with people of vastly different cultures, beliefs and experiences, so how can we get it right?

Sep 11 09:30

Advanced social media for business

This advanced social media course will teach you how to create a social media campaign strategy, build online audiences, set KPIs, execute planned campaign(s) and measure results.

Sep 16 09:30

Essential supervisory skills

For those stepping up to a supervisory role for the first time, it can be a big leap. However, we have designed a course to equip them with the core skills that they need to succeed.

Sep 18 09:30

Customs procedures and documentation

This course provides further detail around the key information and documentation required for customs whilst also looking at the customs procedures and compliance requirements for successful international trade.

Sep 18 09:30

Motivation and delegation

This course has been designed by leading people management experts with one aim – boosting team performance.

Sep 22 09:30

Business finance skills

Whether it’s analysing cashflow or managing budgets, financial skills are more crucial than ever.

Sep 25 09:30

Transformational leadership programme

The two-day transformational leadership programme is a transformative learning journey, designed to empower business owners, managing directors, CEOs, senior leaders, and emerging leaders to develop or enhance their leadership capabilities.

Sep 29 09:30

Emotional intelligence for business

The ability to identify and manage emotion as a tool to gain an advantage in the workplace can be invaluable.

Oct 02 09:30

Import procedures, inwards and outward processing

This course provides an overview of the end-to-end import process and reviews all the areas that would be applicable to a new supplier, to include country and supplier risk, payment risk etc.

Oct 02 09:30