Undercover, anonymous hotel inspectors from Which? have given Aberdeen's Marcliffe Hotel and Spa their first full five-star rating in nearly a decade.
The industry experts, who do not reveal their identity to their hosts, have reviewed hundreds of hotels up and down the country, but were blown away by the iconic Aberdeen hotel., saying "every minute feels special".
So much so, despite the fact the reviewers had not given out a five star rating in the previous seven years, they felt compelled to give the Marcliffe full marks.
The Which? inspectors noted: "From the moment you climb the sweeping drive of this Victorian manor house on the outskirts of Aberdeen, to the waistcoated staff who swing open the doors and usher you into a reception warmed by a blazing fire, every minute at the Marcliffe feels special.
"There is no bling, no gold wallpaper or cocktail-snapping influencers, not even a hot tub in the small spa. The tartan carpets, high tea in the drawing room and impeccable service feel almost old-fashioned. But it’s this elegance that appeals and keeps minor royals – who can’t fit into nearby Balmoral – coming back."
The food also stood out to the reviewers, who noted dishes were "exquisitely presented and taste excellent", while also lavishing praise on the "sort of breakfast buffet Willy Wonka would dream up".
They were also impressed by the staff, commenting: "Staff are exceptional. Able to answer any question you ask about the food, they're smartly dressed but make sure dining here still feels comfortable and relaxed."
The inspectors concluded that the value was what set The Marcliffe apart from competitors.
They said: "It's the value that makes this the best UK hotel we've stayed at in the UK in the past seven years. To be so completely swept off your feet for less than £200 (including breakfast) makes The Marcliffe remarkable."