Finance leaders are focused on growth, with a record 37% rating an increase in capital investment as a strong priority for their business in the next 12 months, according to Deloitte’s UK CFO Survey Q4 2021. Expansionary strategies, including introducing new products and services, expanding into new markets and raising investment are a greater focus now than at any time since the question was first asked in 2009.
Chief financial officer's cite growth in demand at home and abroad, and the climate transition as the main drivers of investment. On the type of investment, an overwhelming majority of chief financial officer's expect to invest more in digital technology (94%) and workforce skills (77%) over the next three years, than in the years before than pandemic. Also, most chief financial officer's (84%) expect productivity to grow faster in the next three years, than in the years before the pandemic.
Conducted between December 1 and 14, 2021, Deloitte’s latest quarterly CFO Survey captured sentiment amongst the UK’s largest businesses, against a backdrop of the emergence of the Omicron variant, the government triggering its ‘Plan B’ restrictions and rising inflation. The latest survey saw 85 chief financial officer's participate, including chief financial officer's of 21 FTSE 100 and 29 FTSE 250 companies. The combined market value of the 60 UK-listed companies that participated is £493 billion, approximately 19% of the UK quoted equity market.
Recovery and risk outlook
Chief financial officer's rate persistent labour shortages, the pandemic, climate change and higher inflation respectively as the top risks facing their businesses. Compared to this time last year, chief financial officer's have reduced their risk rating for the CV19 pandemic. By contrast, labour and supply shortages have emerged as significant short-term risks over the last year, resulting in a higher risk rating for inflation.
In terms of recovery of demand for their own businesses’ products and services, 59% of chief financial officer's state that it already returned to pre-pandemic levels at the end of 2021. Around a quarter (27%) expect demand to return in Q3 2022 or later, consistent with findings from the previous edition of the survey.
Ian Stewart, chief economist at Deloitte, says: “Like equity markets, which rallied into the new year, chief financial officer's seem to be looking past Omicron and plan to focus their businesses on growth in 2022.
“It is a measure both of the remarkable snap-back in activity from the pandemic and the scale of the challenge today that chief financial officer's rate labour shortages as the greatest risk to business. This is ahead of even the pandemic, in second place. Strikingly, the worries that dominated the risk list in recent years - above all Brexit and weak global growth - have dropped sharply down the risk rankings.”
Labour market and supply chains
Almost half of the chief financial officer's surveyed (46%) reported that their businesses have faced significant or severe recruitment difficulties over the last three months. Things are expected to improve in 2022, with 24% of chief financial officer's expecting significant or severe recruitment difficulties in a year’s time.
There has been an uptick in the proportion of chief financial officer's (37%) reporting that their businesses have experienced significant or severe supply chain disruption over the past three months, compared to the previous edition of the survey (28%). They expect some easing of constraints, with one in five chief financial officer's (19%) anticipating similar levels of disruption in one year’s time.
Richard Houston, senior partner and chief executive officer of Deloitte, comments: “Chief financial officer's are going into 2022 with their sights set on expansion. Investment in technology and skills are key priorities for business as they seek to grow, innovate and build resilience.”