PCL Live picked up the Customer First award - sponsored by True North Advisors - at the 2025 Northern Star Business Awards.
PCL Live has earned its place as a standout in the audiovisual industry - not just for its cutting-edge technology, but for its unwavering commitment to putting its customers first. Specialising in AV installations, event hire, live streaming, and video production, the company has become a trusted partner across sectors including energy, government, construction, third sector and events.
At the core of PCL Live’s success is a deep-rooted belief in understanding client needs from day one. Whether delivering bespoke AV solutions or guiding clients through complex tech with patience and clarity, the team goes the extra mile to ensure every project feels personal, not transactional.
Alex Sherman and Adam Wilson PCL Live with Geoff Aberdein True North Advisors
That dedication has driven a remarkable 500% growth in its client base over the last year - powered almost entirely by word-of-mouth and customer referrals. Clients not only return but they also recommend.
A game-changing example of PCL Live’s customer-first approach was the delivery of a world-first 162” touchscreen video wall. Sustainability was a key driver, with the video wall cutting power use by up to 50%.
PCL Live’s commitment to sustainability further sets it apart - offering clients eco-conscious AV solutions that reduce environmental impact while enhancing performance. This, paired with a deep focus on relationship-building, has helped propel the company toward a projected £1million turnover this year.
Winning the Customer First Award is a testament to PCL Live’s unwavering focus on client satisfaction and creating meaningful AV experiences that deliver lasting value and build trust.