With immediate effect, Aberdeenshire Council has made changes to the way that residents can contact the council by phone.
The council has simplified the list of phone numbers available and also moved from 0845 prefixed numbers to 0345 prefixed numbers.
The main benefit of using 0345 numbers is that they can now be included as part of a mobile package, meaning customers will no longer be charged at a premium rate when calling Aberdeenshire Council from a mobile.
For those calling the council from a landline, calls will continue to be charged at local rates.
The updated numbers are outlined below, although the existing 0845 numbers will remain active for emergency calls.
Emergency Telephone numbers
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Available 5:00pm to 9:00am weekdays and all weekend
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Housing Repairs
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03456 08 12 03
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Environmental Health
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03456 08 12 07
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Homelessness
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03456 08 12 06
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Social Work
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03456 08 12 06
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Office Hours Telephone Numbers
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Benefits
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03456 08 12 00
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Council Tax, Business Rates & Payments Due
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03456 08 12 01
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Education & Leisure Facilities
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03456 08 12 02
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Housing
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03456 08 12 03
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Planning & Building Standards
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03456 08 12 04
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Roads, Parks & Open Spaces
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03456 08 12 05
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Social Care
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03456 08 12 06
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Waste & Environmental Health
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03456 08 12 07
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General Enquiries
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03456 08 12 08
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The full list of contact numbers can also be found on the Aberdeenshire Council website.