Award-winning motor company John Clark Motor Group (JCMG) is delighted to announce its highly anticipated new Aberdeen Audi Terminal opens this week at Balmoral Park on Wellington Road.
The £9million development has been designed to include exceptional customer facilities that will deliver an industry leading sales and aftersales experience.
The new facility is the group’s largest dealership and 22 new job roles have been created as a result, bringing the total staff number to 151. A large majority of the new positions are required to staff the aftersales department which will include 39 Audi Trained Technicians and 12 apprentices.
Sitting alongside the firm’s recently completed MINI and Nissan dealerships, the new Audi Terminal will be the first of its kind in Scotland and one of only a handful of similar dealerships throughout the UK.
The four-acre premises are double the size of the previous Audi site and will accommodate a new and used car showroom and a state-of-the-art 36 bay workshop. In addition, 200 parking spaces are available on site.
The 22 new car showroom will showcase the latest range from Audi and includes a dedicated Audi Sport area for customers wishing to personalise the performance and body styling of their car. Visitors to the site can choose between two exclusive lounge areas to speak with Sales Executives as opposed to the more traditional and formal desk format.
A room has been dedicated to an innovative Audi Configurator, which will be opened later in November and there are two customer handover rooms that will make vehicle collection a memorable experience.
A stand-alone building houses up to 12 used vehicles, sales offices and customer hospitality which is also supported by a substantial outdoor display of over 120 Approved Used models offering a wealth of choice.
The impressive new workshop includes 33 ramps, two dedicated MOT Bays and an express fit tyre bay all equipped with the latest Audi equipment and technology.
Visitors to the workshop will be directed to the three lane Drive-In which is conveniently located next to Service Reception. Upon arrival guests will be greeted by a concierge before being introduced to their service advisor. If pre-ordered, a courtesy car will be waiting in the Drive-In facility to ensure an effortless and seamless experience.
Customers that wish to wait while the work is carried out on their car are invited to take advantage of the customer lounge facilities where they can either enjoy breakfast or lunch as part of the Express Service, as well as catch up with work in the business lounge.
Aberdeen Audi has also ensured that children can enjoy the new premises with the children’s play area complete with PlayStation PS4 and bean bags.
Alan Robertson, head of business for Aberdeen Audi said: “This is an extremely exciting time for the team at Aberdeen Audi. We all feel privileged to work in such superior facilities and are excited about welcoming customers into their new Audi Terminal.
“Anyone that visits the new site will immediately see the customer benefits, ample customer parking being the first obvious example, and with the Drive-In service, handover bays and exceptional lounge facilities we have great foundations to deliver both exceptional and memorable customer experiences.”
Chris Clark, group business development director of John Clark Motor Group added: “This has been a significant investment and build project for the group but one that is justified in terms of the performance of the Aberdeen Audi business over recent years. There has been extensive thought and consideration into the design of the building to ensure we will meet, and hopefully exceed, customer and our colleague’s expectations to deliver the showroom of tomorrow.”
The opening continues a significant month for the group which was recently the third listed company in The Sunday Times Top Track 250. Top Track 250 ranks Britain’s private mid-market growth companies by sales which were record-breaking for a fifth consecutive year at JCMG with turnover up 28% to £604.1million in year end 2014.