Local health and wellbeing service provider, fitnut, has been awarded ISO 9001:2008 Quality Management Standard from ISO (International Organization for Standardization), an independent, non-governmental membership organization and the world's largest developer of voluntary International Standards.
As a growing SME, taking on the ISO accreditation required the entire workforce to pull together to ensure that the company’s quality management system was designed and operating to meet the needs of its clients, shareholders and employees. Audited by an independent certification body to verify its conformity to the standard, the outcome was extremely positive and without any non-conformances across the board.
A thrilled Penny McIntosh, Managing Director, commented, “Our objective is to deliver outstanding service to our clients, but we can only do that if we are efficient and effective. Working towards this standard made us all laser focussed on getting our policies and procedures absolutely spot on so that we can keep our promise.”