Gaining an international standard could help open the door to new business opportunities for North-east technology specialists Clark Integrated Technologies.
Following assessment of the company’s systems for improving customer satisfaction and quality requirements, Clark IT has been awarded ISO9001 accreditation from certification body NQA.
ISO standards ensure that products and services are safe, reliable and of good quality, based on a number of quality management principles.
Recognising the specialist nature and rigorous processes required to gain accreditation, Clark IT enlisted the services of CBO Associates and its consultant Clark Boles to develop and work with them on quality management systems.
Achieving the globally recognised standard is an indication of Clark IT’s commitment to quality and excellence, says commercial director Margo Robertson.
She says: “This helps sharpen business processes, increases efficiency and, we hope, will open doors to new clients as well as strengthening our existing business.
“We are a heavily focused process environment, committed to delivering a quality service and it is great to achieve this quality stamp that shows we are doing things by the book.”
Based near Turriff, Clark IT has almost 25 years’ experience in providing industry leading support and delivering business-class technology. It is a leading independent provider of managed Information and Communications Technology solutions to a broad range of corporate and commercial clients across Scotland.
It has a large client base in both Aberdeen City and Shire, and has also expanded its client base in the Inverness area.
For more information, visit www.clark-it.com