A couple with a passion for crafting is on track to double their turnover after receiving support from DigitalBoost – Scotland’s national digital business skills training programme delivered by Business Gateway.
Rachel and Graham Nowak, of Alvah, Aberdeenshire, initially began designing and making crafts to sell at country shows and Highland Games across the country. By combining Rachel’s love of crafting and Graham’s expertise garnered from 30+ years in the sign-making industry, their high-quality gifts were an instant hit with customers. After receiving a considerable order at the Keith Show in 2016, Rachel and Graham decided to take the plunge and, in the same year, The Damside was born.
In order to help grow their business, the couple turned to Business Gateway for one-to-one adviser support, as well as expert digital help via DigitalBoost.
Rachel Nowak, co-founder of The Damside, stated: “The guidance from our Business Gateway adviser, Catherine, has been instrumental in growing The Damside as a business. Throughout the process, we have received one-to-one advice, excellent networking opportunities and gained confidence in running a viable enterprise.
“The DigitalBoost resources have been exceptionally helpful, as our DigitalBoost adviser has spent considerable time mentoring us and helping us to develop a cohesive online presence for The Damside.
“Following support from Business Gateway and DigitalBoost, we are in discussions with multiple new stockists and are on course to double our turnover by 2020.”
Since launching The Damside, the Nowaks have landed contracts with big-name clients including Center Parcs, Historic Environment Scotland, The National Trust, Cobbs Cafes and Visit Scotland.
Catherine Homewood, business adviser at Business Gateway Aberdeenshire, commented; “As an established business with an impressive roster of existing clients, we were able to help The Damside reach the next stage on its business journey. By implementing a digital strategy, offering one-to-one business advice and undertaking a strategic review of the business, both Business Gateway and DigitalBoost have helped The Damside to attract new customers and substantially increase its turnover.
“We are extremely happy to see that The Damside is continuing to expand as a result of receiving our support and I look forward to seeing the effects of their hard work.”
To find out how Business Gateway can help your business, visit www.bgateway.com.
Rachel Nowak with Limited Edition 'Hamish'