Essential supervisory skills

Unearthing the next generation of leadership talent in an organisation is crucial for it to thrive in the long-term.

For those stepping up to a supervisory role for the first time, it can be a big leap. However, we have designed a course to equip them with the core skills that they need to succeed.

In this one-day session, we review the core roles and responsibilities of a supervisor and evaluate what qualities make a good supervisor.

It helps to bridge the gap between doing and supervising, and equips delegates with the skills required to effectively delegate, motivate and handle difficult situations such as discipline and grievance.

What will you learn?

• Delegates taking part in this course will learn to:
• Explore and understand what makes people different
• Delegate effectively
• Understand how to motivate a team as a group and as individuals
• Adjust their style to suit the situation
• Learn the benefits of emotional intelligence and the importance of respect within the working relationship
• Communicate effectively
• Tackle disciplinary situations

Who is it for?

The course is perfect for new or partly experienced supervisors, plus individuals whose development is moving them towards supervisory responsibility. Experienced supervisors wishing to refresh their skills may also benefit from attending. This course may be considered the foundation stage within management development.

Cost and duration

This course lasts for one day and is delivered at the Aberdeen & Grampian Chamber of Commerce Training Hub by our approved expert trainers.

These sessions are also perfect for groups of staff that require the same training and can also be organised at your offices, an external location of your choosing.

We also run an advanced supervisory skills course, for those who wish to develop their skills further.